We know it's been a while since we posted on here, and we'll be far more active in 2017 as we approach the release of Platino 4. But for now, since our recent announcement of the big price reduction on Platino Studio / Platino 3 and the upcoming Beta, we've had a few questions come up about our current version. We'll add to this post as necessary, so check back here often, but for now, here are the most-asked questions we've had in the past few days and weeks:
- What version of the Ti.SDK does Platino 3 work with?
A: For now, Platino 3 requires that you use version 5.5.1.GA or earlier. It does not, and will not, work with version 6, due to the exclusion of certain legacy API's. It would require a complete rewrite to get it to work with version 6, and that's basically what Platino 4 is - a rewrite - so we're not going to expend the resources that would be required in order to get Platino 3 to work with newer versions. We apologize for this unfortunate reality, but we'll be working hard to get Platino 4 out and available to the public as quickly as we can. We guarantee that not only will Platino 4 be continuously updated to support the latest Ti.SDK, but we'll have other options as well (we'll elaborate on that a bit later).
- The installer didn't install the modules! What gives?
A: We've had a couple of people mention this issue, which we hadn't seen before, and which apparently has only affected the Mac version. We're looking into the problem and if we need to update the installer, we'll let all current customers know. For now, if the installer fails to place the modules in the correct place (more details on this, and using the modules with other IDE's coming), you will be able to find them in the installation directory under ~/Applications/Platino_Studio/installassets/modules. You can move them manually from there.
Incidentally, if you have upgraded your OSX version after installing Platino Studio, you may need to reinstall the Java SE 6 runtime. If you get a message when you launch Platino Studio that it requires Java SE 6, you can find the installer under ~/Applications/Platino_Studio/installassets as well, file name JavaForOSX.pkg.
- I can't launch an iOS simulator after installing XCode 8.2.1.
A: Stephen Feather has posted instructions on how to get iOS simulators working again in XCode 8.2.1. Platino Studio does not currently come with Ti.SDK 5.5.1.GA, but this should work with the version it comes with as well. We will be updating our installation package to include this version and this fix and will update customers when this is available. For now, this should work for any v.5+ of the SDK: https://twitter.com/StephenFeather/status/813229424594264064
- Any other questions, comments, or concerns, off-color jokes, pictures of cats wearing horrible Christmas sweaters, or news about your game development projects!
A: We urge you to go to http://support.platino.io and create a ticket if you have any other questions or problems, with the store site, downloading, installing, or using Platino. Or post to the forums at http://forum.platino.io, especially if you'd like to show off your games! Or email us directly at email@example.com.
For now, please do not email, Facebook, tweet, or otherwise try to contact Peach Pellen directly about Platino issues or questions. We know she's been extremely helpful and communicative in the past, and she very much wants to help you and be an active part of the game dev community once again, but she's still on bereavement leave (and at the moment, spending time with her family in Australia), and is not checking email regularly anyway, so please use the methods listed above if you need anything at all. You'll get a response within 24 hours (often far less) and either I personally or one of our dedicated, passionate developers or support staff will assist you.
We really hate to seem rude, and it's absolutely okay if anyone has emailed Peach about Platino recently (although you may want to try any of the above if you haven't received a response), but we still need to show Peach the respect that she's more than earned over many, many years of spectacular work and support of her fans and friends and give her as much time as she needs. We know you love her, and as soon as her status changes, we'll let everyone know. Thank you so much!
Thanks, and again, please check back here often! We know this list is not exhaustive, and we will be adding to it as we gather more information on some of the issues you've brought to our attention. We'll put the date of the latest updates at the top of this post.
Happy holidays, and happy game dev!
CEO, Black Gate Games